Bilingual Customer Service Agent (B2+) Paid Training
At Contact Point 360, we are hiring Bilingual Customer Service Agents to support international companies.
✨ No previous experience required – 100% paid training from day one.
What we offer:
- Base salary: COP $2,700,000 + $500,000 perfomance bonuses
- Indefinite-term contract + legal benefits
- Fixed schedule | 44 hours per week
- 2 days off per week
- Hybrid / WFH (based on perfomance)
📍 Location: Calle 97 & Autopista Norte – Bogotá
👉 Apply now and start your career in customer service with an international company.
🔹 Responsibilities
- Provide customer service support to international clients.
- Understand customer needs and deliver clear and accurate solutions.
- Handle inquiries professionally and empathetically.
- Meet quality and service performance metrics.
🔹 Requirements
- Advanced English (B2+ or higher).
- Strong verbal and written communication skills.
- Customer-oriented mindset.
- Positive attitude and willingness to learn.
- No previous experience required.
🔹 Contract Type
Indefinite-term contract
🔹 Work Modality
Hybrid / WFH (based on perfomance)
🔹 Schedule
44 hours per week | 2 days off per week
Requisitos
Estudios
Idiomas
Habilidades
Sobre Contact Point 360 S.A.S
Why Join ContactPoint360?
At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
