HR Generalist
🌟 HR Generalist
Are you passionate about employee well-being and creating a positive workplace experience? This opportunity is for you! 🚀
We are looking for an HR generalist to lead strategic initiatives that strengthen organizational culture, employee satisfaction, and retention.
💼 What will you do?
You will be responsible for designing, executing, and monitoring corporate well-being strategies, fostering a positive work environment, and positioning the company as a great place to work 💙
🔑 Key Responsibilities
📊 Strategic Planning & Development
- Design and execute the annual corporate well-being plan
- Develop strategies to reduce turnover and improve employee retention
- Build corporate partnerships to provide employee benefits
- Manage and control the department’s budget
- Collaborate closely with leadership and key stakeholders
- Drive initiatives that enhance company culture
🎯 Execution & Resource Management
- Coordinate sports, recreational, and social activities
- Lead focus groups and strategic meetings across different levels
- Conduct and analyze employee satisfaction surveys
- Support training and performance evaluation processes
🤝 Employee Relations
- Conduct exit interviews and analyze turnover trends
- Handle employee concerns, conflicts, and complaints
- Prepare reports with insights, results, and improvement plans
- Ensure compliance with internal policies
- Support the development of team members
🎓 Requirements
- Bachelor’s degree in Psychology, Social Work, Communications, Business Administration, or related fields
- At least 6 months of experience leading well-being processes in BPO environments
💡 Key Skills
- Organization and planning
- Ability to work independently and as part of a team
- Adaptability to change
- Strong communication skills (written and verbal)
- Results-oriented mindset
- Attention to detail
- Ability to work under pressure
✨ If you’re driven to create meaningful employee experiences and make a real impact, we’d love to meet you!
Requisitos
Estudios
Idiomas
Habilidades
Valorado
Experiencia profesional
Sobre Contact Point 360 S.A.S
Why Join ContactPoint360?
At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
