Bilingual Customer Service Agent – Cross–Selling + Uncapped Commissions - Customer service
At Contact Point 360, we are hiring Bilingual Customer Service Agents with a Cross-Selling focus to support international home solutions companies.
✨ No previous experience required – 100% paid training from day one.
What we offer:
- Base salary: COP $2,700,000 + bonuses.
- Uncapped commissions.
- Indefinite-term contract + legal benefits.
- Performance bonus: COP $200,000 – $250,000/month.
- Hiring bonus: COP $1,000,000.
- Fixed schedule | 2 days off per week.
- On-site / Hybrid / WFH (selected campaigns)
👉 Apply now and start your career in cross-selling with an international company.
🔹 Responsibilities
- Provide customer service to international clients.
- Identify customer needs and offer additional products or services.
- Deliver clear, accurate, and empathetic solutions.
- Meet performance and sales-related metrics.
🔹 Requirements
- Advanced English (B2+ or higher)
- Strong verbal and written communication skills.
- Customer-focused and results-oriented mindset.
- Positive attitude and willingness to learn.
- No previous experience required.
🔹 Contract Type
Indefinite-term contract.
🔹 Work Modality
On-site / Hybrid / Work From Home (depending on campaign)
🔹 Schedule
Fixed schedule | 2 days off per week.
Requisitos
Estudios
Idiomas
Habilidades
Valorado
Experiencia profesional
Sobre Contact Point 360 S.A.S
Why Join ContactPoint360?
At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
